Client Charges and Payments Agreements

1. A2P Messaging and Text "Ramp Up" Times

**A2P Messaging:** The Client acknowledges and agrees that any use of Application-to-Person (A2P) messaging services provided by the Company shall comply with applicable laws and regulations. The Client is responsible for any fees associated with A2P messaging, including, but not limited to, charges for sending and receiving messages.

**Text "Ramp Up" Times:** The Client understands and agrees that there may be a "ramp up" period when initiating or increasing text message campaigns. During this period, additional charges may apply to ensure compliance with carrier guidelines and to optimize message delivery rates. The Client agrees to bear any such costs incurred during the ramp-up period.

2. Rebilling Charges for Email, Text, AI, etc.

**Rebilling Charges:** The Client agrees to be responsible for all charges incurred from the use of email, text messaging, artificial intelligence, and other communication services provided by the Company. These charges may include, but are not limited to, fees for message delivery, AI usage, data processing, and any third-party service fees. The Company will rebill these charges to the Client on a monthly basis, and payment will be due upon receipt of the invoice.

**Payment and Dispute Resolution:** The Client agrees to pay all rebilled charges in accordance with the payment terms specified in this Agreement. In the event of a dispute regarding any charges, the Client must notify the Company in writing within 30 days of the invoice date. The Company will work with the Client in good faith to resolve any disputes. Failure to provide timely notice of a dispute will be deemed acceptance of the charges.

3. Fraudulent Chargebacks

**Chargebacks and Disputed Payments:** The Client acknowledges and agrees that any chargebacks or disputed payments deemed fraudulent or unwarranted will be subject to immediate resolution. The Client agrees to bear all costs associated with resolving such disputes, including any fees or penalties imposed by payment processors. The Company reserves the right to suspend or terminate services in the event of unresolved chargebacks or disputed payments.

4. Amendment of Contract

**Amendments:** The Company reserves the right to amend this Agreement to include additional terms related to A2P messaging, text ramp-up times, and rebilling charges as necessary to comply with changing laws, regulations, or business practices. The Company will provide written notice to the Client of any such amendments, and the Client's continued use of the services constitutes acceptance of the amended terms..